As part of our current account application process, we may send you an authentication code in the post to confirm your home address. You'll need to enter this code to continue your application.
You can pick up from where you left off on your current account application here. You’ll need your customer number or username to log in to your account. Or you can enter your personal details instead. Then you’ll be asked to enter the authentication code shown in the letter.
If the code has expired or hasn’t arrived, get in touch with us on 0800 121 7365. We're usually available from Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 10am to 5pm.