I've forgotten my passcode for the Virgin Money Mobile Banking app

Views:

You can reset your passcode on the Virgin Money Mobile Banking app:
1. Open the Virgin Money Mobile Banking app
2. Tap 'Forgotten your passcode?' on the login screen and follow the steps on screen

You can also follow along using our interactive how-to guide.

If you're still having problems, please get in touch with us.

If you have forgotten both your passcode & password, check out our digital how-to guide which shows you how to get back onto our app.

Keywords: pass code,log in,remember

Comments (10)

No
Fri, 18 Jul 2025 08:40:32 GMT

trying to use the new app,
No
Thu, 24 Jul 2025 11:40:13 GMT

Advice - You can reset your passcode on the Virgin Money app: I can't start the app. Why? Its asking me for my passcode to start it.

Not thought thrrough
No
Tue, 29 Jul 2025 10:07:29 GMT

This is only about the Banking App, when I am having problems with the Internet Banking!
No
Sun, 10 Aug 2025 12:07:25 GMT

Not enough imformation
No
Thu, 28 Aug 2025 08:38:32 GMT

Impossible to reset password without the card and I no longer have my card!!!
No
Fri, 03 Oct 2025 00:18:31 GMT

i know my banking app passcode. I want to change it. There is no help for this.
No
Sat, 18 Oct 2025 10:04:51 GMT

You appear to have a major problem.
Unable to login and when using forgotten password it just tells me there is something up, which is pretty obvious..
No
Mon, 20 Oct 2025 12:52:39 GMT

I think you are trying to make my head explode!! Going round in circles. What is the number where humans are?!!!!!!!!!
No
Fri, 24 Oct 2025 15:55:43 GMT

I am locked out of my account and need to regain access and your site is not helping me regain access. The info is difficult to find.
No
Sun, 26 Oct 2025 00:46:18 GMT

I cannot get on the app on my new phone need the app to transfer funds check balances etc not good customer care this