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You can control what text alerts you receive from the Virgin Money Mobile Banking app. This includes if your balance goes below a certain amount or if you have any transactions over a set amount.

To get alerts from the Virgin Money Mobile Banking app:
• Tap the My Profile icon in the top right of the app
• Select 'Notifications'
• Choose an account
• Select which text alerts you receive and when

 

If this FAQ doesn't match what you see and you still need help, use ‘Lets chat’ in the app or get in touch with us. We're rolling out a new app, and you'll be invited to download it soon.
Comments (7)
  • Yes
    Wed, 30 Jul 2025 07:51:34 GMT
    Can I have money received alerts
  • No
    Sun, 21 Sep 2025 07:00:43 GMT
    not what i was looking for, I wanted to know, what the balance alert notification was for, and the sweep alert
  • No
    Thu, 02 Oct 2025 07:20:43 GMT
    How do I delete old messages/notifications
  • No
    Wed, 15 Oct 2025 13:39:58 GMT
    I have an Android 15 phone yet I am not getting transaction alerts - only a weekly balance text message. My old Android - OS9 - was giving me alerts.

  • No
    Mon, 29 Dec 2025 19:20:16 GMT
    why do I not get email notification when I use my debit card to make a payment like I used to
  • No
    Mon, 09 Feb 2026 10:05:40 GMT
    Can I not receive notifications for when money enters account
  • No
    Thu, 23 Apr 2026 14:17:40 GMT
    It doesn't help
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