If you've used your Virgin Money debit card and not got what you paid for, we can help you claim for a refund. This is sometimes called a 'chargeback claim' because we'll try to claim the money back for you.
You'll need to contact the seller first. It's usually the quickest way to get a refund. But if that doesn't work, we'll do our best to help.
To get started, view our debit card disputes guide.