You can reject an increase and/or change your preferences for future credit limits to your credit card by logging into the Virgin Money Credit Card app before the date given to you in your offer.
- Tap the Manage icon at the bottom of your summary screen
- Scroll down and click 'Credit limit preferences'
- To opt out of future increases, select 'Opt Out'
If you don't have the Virgin Money Credit Card app, just head to the App Store or Google Play and search for Virgin Money Credit Card.
Alternatively, you can reject an increase and/or change preferences for future credit limit increases to your credit card anytime, by completing our online form. If the higher limit has already been applied to your credit card account, you can ask for it to be lowered by completing this online form.