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To make a Section 75 you can write to us at:

Virgin Money Credit Card address: PO Box 5293, Worthing, BN11 9TL
Virgin Atlantic Credit Card address: PO Box 5294, Worthing, BN11 9TL

Please include a covering letter with the following information:

Your Virgin Money or Virgin Atlantic Credit Card number.
Amount and date of the transaction or purchase.
Name of the company and details of your purchase or transaction.
Reason for the claim.
You should also include any relevant documents (i.e. receipts or emails which confirm your transaction and any contact with the company you made the purchase through). We will keep you updated as we process your claim.

Comments (4)
  • I want to claim online
  • You should have a online form to fill in instead of wasting customers time. All other banks have it like Tesco credit card
  • With today’s advancements in technology the expectation to send a physical letter feels unreliable and archaic!
  • $How do I know which address as its not clear. I am not sure which cc I have Virgin Money Credit Card address: PO Virgin Atlantic Credit Card address: $
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