Make sure you’re got the latest software on your phone/tablet to use the Virgin Money Credit Card app. It will only work with devices running the following operating systems:
• Apple iOS 13.6 or higher
• Android 9 Lollipop or higher
Can’t find us in the Apple App Store or Google Play Store? Make sure your software’s up to date – but if you still can’t see the app, your operating system might not be supported.
Here’s how to check your software:
Apple – Settings > General > About > Version (iPhone). Or Settings > About phone > Software information
Android (this bit might vary between Android phones) – Settings > About phone > Software information