Most of our cash machines can be used with a headset or earphones. Once you have plugged your headset or earphones into the cash machine, you'll be guided through each action. This includes how to insert your card, enter your PIN and hear your account balance.
When you press a key, you'll hear a tone. This lets you know an action has been completed. The raised dot on the number 5 key helps you find your way around the keypad.
If you would like more information on the support Virgin Money offers, please see here.