You can change the bank account your Direct Debit comes out of, or your loan payment date using our online form.
Simply provide us with a few basic details to help us locate your account, then we’ll make the changes requested.
Please remember:
• We’re unable to change your payment date until after we’ve taken your first payment. Please wait until after this payment has been made to ask us to change it
• It can take up to 14 days to change your Direct Debit account details, and up to 10 days to change your loan payment date. If your next loan repayment is scheduled within either period, your changes won't take effect until the following payment date
• Changing your payment date may increase the amount of interest you'll be charged