Views:

Please check that you have entered the correct 20 digit code. 

For security reasons you will have two attempts and 30 minutes to do this.

If your code times out or you enter it incorrectly twice, you can request a new code the following day. Alternatively, follow the instructions to request a new card. Once you've received your new card you can register for the app using the new card details.

Comments (10)
  • No
    Wed, 31 Dec 2025 12:46:27 GMT
    Your help is hopeless, all I am trying to do is get the app up and running and I keep getting the un helpfull error message Something went wrong that's all!!
  • No
    Thu, 08 Jan 2026 15:45:22 GMT
    I don't think it is answering my question - the app has a 6 digit code.
  • No
    Mon, 09 Mar 2026 18:32:11 GMT
    The app is appalling every time I try to use it I have to re load it. It is not fit for purpose.
  • No
    Tue, 17 Mar 2026 08:35:51 GMT
    I am trying to reset password but there is a problem at your end !! How can I overcome this to access my credit card
  • No
    Thu, 19 Mar 2026 13:23:53 GMT
    I dont have my card details or log in and cant speak to anyone.
  • No
    Thu, 26 Mar 2026 15:59:58 GMT
    doesnt actually help me other than tell me i might be wrong!
  • No
    Fri, 27 Mar 2026 08:32:25 GMT
    app says you have an error. I cannot log in
  • No
    Fri, 27 Mar 2026 12:32:32 GMT

    Terrible app and horrible customer servicw

  • No
    Mon, 30 Mar 2026 08:09:10 GMT
    didnt answer my question
  • No
    Tue, 31 Mar 2026 17:45:53 GMT
    It says the problen at your end but this answer implies it's my mistake
Add a comment