If you're switching from a Reward card to a Reward+ card, we're unable to process a switch in the last month of your current anniversary year. Any requests made in this month will be scheduled for the start of your next anniversary year and we will communicate this to you.
The anniversary year is a 12-month period starting from when you first received your card. This date, which marks your card's birthday, stays the same even if you switch to a different card.
Your switch will be processed on the first day of your new anniversary year.