Here’s a quick guide to using the Virgin Money Credit Card app:
Summary
On this screen you can view your total credit limit and your spending dial which shows the amount you owe and the amount you can use. There are two icons at the top right of your screen, a ‘?’ icon and a ‘person’ icon:
• The ‘?’ icon takes you to our help centre (which you are in now)
• The ‘person’ icon takes you to where you can update your personal details such home address, telephone number, email address or change your password
Payments
Manage how and when to move money to and from your credit card by selecting the Payments icon, you can:
• Set up a new direct debit or change the amount of your direct debit payment
• Pay your credit card using a debit card
• Transfer a balance from another credit card or move money to a bank account in your name
• Set up a new Instalment Plan (you’ll see if this option is available to you in this screen)
Card
In the Card screen you can manage all your credit card needs in once place, you can:
• Temporarily freeze your credit card if you think you may have lost it
• Report your credit card as lost or stolen
• Replace a damaged credit card
• View your PIN instantly
• Manage your credit limit
• Add another credit card to manage in the Virgin Money Credit Card app
Transactions
• You’ll find a list of what you have spent when using your credit card, since your last statement
More
This screen shows you more of what you can do in the mobile app or how to get more help. From this screen you can:
• View your statements
• Access the Cards Help Centre
• View your Credit Card Terms
• Manage your Mobile App settings (where you can set up Face ID, manage phone notifications and marketing permissions)