Views:
Last updated: 28th November 2025 09:25am

Here’s an overview of the credit card services we offer and how they’re running at the moment. We’ll keep you updated here if we have any work planned on our services.
(Click on one of the options below to expand the drop down)

Mobile App update
We're performing essential maintenance to the Virgin Money Credit Card app from 9pm to 11pm on 3rd December.

During this time, connectivity to the app will be unavailable. Please try again after the update is complete.
 

Mobile app

 

Live chat

 

Online forms

 

Contact centre

 

Payments

 

Applications

 

Credit card delivery

 

Balance transfers and money transfers

 
Comments (10)
  • Yes
    Mon, 05 May 2025 15:08:24 GMT
    '||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||
  • Yes
    Mon, 05 May 2025 15:08:25 GMT
    ���%2527%2522'
  • Yes
    Mon, 05 May 2025 15:08:25 GMT
    @RlgD
  • ubaTaeCJ
    Mon, 05 May 2025 15:14:45 GMT
    1
  • No
    Thu, 31 Jul 2025 18:34:37 GMT
    The mobile credit card app has not been available all day, it’s been glitchy since the newest update, now fully unavailable. The service checker says it is?
  • No
    Fri, 01 Aug 2025 09:08:04 GMT
    The app is not working, so called the help desk, 22 mins to reply. To then be told there was an issue with iOS updates. Should be on your status report.
  • No
    Sat, 08 Nov 2025 11:50:19 GMT
    No infornation about your website is available on this page to know if it is down for maintenance. I can't login to the savings page today.
  • No
    Tue, 18 Nov 2025 19:26:14 GMT
    Please answer my question. When I last got somewhere, you asked me to provide proof of my identy and transfered me to another app. It didnt work
  • No
    Thu, 27 Nov 2025 13:21:28 GMT
    Doing all the right things,ie, entering all details including password etc but can't get into my account details
  • No
    Mon, 01 Dec 2025 11:17:17 GMT
    STOP TELLING ME EVERYTHING IS WORKING NORMALLY AND HELP ME, YOUR APP IS DOWN IT SAYS ITS NOT WORKING ON THE APP!!!!!! I CANT GET PAYMENTS VERIFIED!!!!!!!!
Add a comment