How can I get in touch with you? · Customer Self-Service

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You can get 24/7 help from Redi, our digital host, available in the Virgin Money Credit Card app and the Virgin Money Mobile Banking app. To ask Redi a question, tap the chat icon on the Account summary screen in both apps.

If you’d like to contact us via telephone, you can find the phone numbers for each of our teams here.

You can also visit us in one of our branches. You can find your nearest Virgin Money Branch and the services on offer here.

Keywords: contact,phone,redi,chat

Comments (10)

No
Mon, 29 Sep 2025 11:27:28 GMT

How do I contact you online?
No
Wed, 01 Oct 2025 10:25:25 GMT

WHY CAN I NOT FIND A TELEPHONE NUMBER TO CONTACT YOU
OPTIONS IN HELP ARE USELESS - SIMPLE QUESTION SIMPLE ANSWER REQUIRED
No
Wed, 01 Oct 2025 17:37:23 GMT

I have lost my phone and can't access my bank account because you keep sending a passcode to it.There should be alternatives.
No
Thu, 02 Oct 2025 16:45:01 GMT

your support is the worst I have ever experienced.
I can't even give you feedback because you only allow 160 characters
No
Wed, 08 Oct 2025 08:54:59 GMT

kkk
No
Sun, 19 Oct 2025 10:25:13 GMT

I want to know if I can have more than one cash e ISA with you?
No
Mon, 20 Oct 2025 08:53:58 GMT

By being contactable by phone!
No
Thu, 23 Oct 2025 17:32:11 GMT

Do you have an address to write to you ?
No
Tue, 04 Nov 2025 04:30:07 GMT

im overseasea how the hell can i get in tuch - no working phone - just goes rounf and round --------
No
Thu, 06 Nov 2025 12:49:42 GMT

...something went wrong . contact the website administrator Is it Virgin or my error? Who is the administrator I need to contact? Totally useless message.